Privacy Policy

This Privacy Policy explains how LINKGOODS LIMITED (“we”, “us”, “our”), with registered address at FLAT E19, 10/F, NO.52 HUNG TO ROAD, KWUN TONG, KL, HONG KONG, collects, uses, stores and protects your personal information when you use our online homewear store (the “Store”). By accessing or using the Store, you agree to the practices described herein.

1. Information We Collect

  • Personal Information You Provide: When placing orders, registering an account or contacting customer service, you may provide information such as your name, phone number, email address, delivery address and payment-related details.
  • Automatically Collected Information: We may collect non-identifiable information including your device type, browser version, browsing history (e.g., viewed products) and IP address, to improve Store performance and user experience.

2. How We Use Your Information

  • Process and fulfill your orders (e.g., arrange delivery, confirm payment).
  • Provide customer service (e.g., respond to inquiries, handle return/exchange requests).
  • Optimize the Store (e.g., analyze user preferences to improve product recommendations and page design).
  • Send necessary notifications (e.g., order confirmation, shipping updates) – we will not send unsolicited marketing messages without your consent.

3. Information Storage & Protection

  • Your personal information is stored in secure servers (primarily in Hong Kong) and retained only for as long as needed to fulfill the purposes stated herein or as required by law.
  • We adopt technical and administrative measures (e.g., data encryption, access control) to prevent unauthorized access, disclosure, modification or destruction of your information.

4. Third-Party Sharing

  • We will not share your personal information with third parties for marketing purposes without your explicit consent.
  • We may share limited information with trusted third parties only to fulfill service needs (e.g., logistics providers for delivery, payment processors for transaction handling), and require them to comply with privacy protection obligations.
  • We may disclose information if required by law, court order or to protect our legitimate rights.

5. Your Rights

  • You may request to access, correct or delete your personal information held by us.
  • You may unsubscribe from non-essential notifications or 注销 (cancel) your Store account at any time.
  • To exercise the above rights, please contact us via the channels below.

6. Contact Us

For questions about this Privacy Policy or your personal information:

  • Phone: (852) 57674925
  • Address: FLAT E19, 10/F, NO.52 HUNG TO ROAD, KWUN TONG, KL, HONG KONG
  • Email: [email protected]